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FAQ
  • What is the difference between Custom + Semi-Custom Invitations?
    Fully Custom Suite (3 pieces or more) 8-20 week turnaround book at least 3 months before your send out date Custom Invitation Suites are a fully custom luxury service. This means no one else in the world will have your designs, it is created 100% for you based on your style, theme, vision, special wording. Allows creative freedom to feature any specific wording, design, theme, and so much more. We work together to tweak everything until you absolutely love it. Design fee starts at $750 *minimum spend of $1,000 ​ Includes: -Your Selected Printed Pieces + Embellishments -All Fully Custom Designs -Unlimited Proofs + Revisions -Printed Guest + Return Addresses -Full Expert Assembly saves you a TON of time and stress, and displays your suite in the best way possible -1 suite will be printed with your venue address and assembled for your photographer -An Heirloom Keepsake Box Invitation Suite customized with your names, date, and matched to your style Optional add-ons -Save the Dates -Any custom digital or hand-painted illustrations -Hand Calligraphy -White Ink Printing -Rush fee for anything needed under 8 weeks Fully Custom Invitation + Rsvp 5-10 week turnaround book at least 3 months before your send out date Custom Invitations are a fully custom luxury service. This means no one else in the world will have your designs, it is created 100% for you based on your style, theme, vision, special wording. Allows creative freedom to feature any specific wording, design, theme, and so much more. Design fee starts at $450 *no minimum spend ​ Includes: -Your Selected Printed Pieces + Embellishments -All Fully Custom Designs -5 Proofs + Revisions (additional revisions billed at $50/hour) -Printed Guest + Return Addresses saves you a TON of time and stress, and displays your suite in the best way possible -1 suite will be printed with your venue address and assembled for your photographer -A special gift for you! Optional add-ons: -Full Expert Assembly -Embellishments -Any custom digital or hand-painted illustrations -Hand Calligraphy -White Ink Printing -Rush fee for anything needed under 5 weeks Semi-Custom 3-8 week turnaround book at least 1 month before your send out date Semi-custom designs are another great option if you find a design on our website that you like! We have so many styles and designs to choose from, and you can still customize some embellishments and detail colors. We provide you with a proof to approve before we print anything. This is a great choice if you want to stick within a smaller budget range, or if you're on a time-crunch. These are ready-made designs that still give you plenty of customization and pizazz! (No changes to design & layout) ​ Includes: -All items listed in product description (see SHOP) -3 Rounds of Changes/Revisions (additional revisions may incur a $50 fee) à-La Carte add-ons: -Full Expert Assembly -Printed Addresses (recommended for assembly add-on) -Any additional embellishments or custom art not included in the suite you purchase ​ ALL options are created with the same high-quality paper and materials, and are craft-fully created for you, so you can WOW your guests and get them excited for your big day or event! Any delay in getting information, addressing or payment can alter the turnaround time
  • Timelines
    ORDERS: FULLY CUSTOM SUITE (3 or more pieces): Please book at least 3 months prior to your send-out date. The more time the better to account for delays, custom artwork, revisions, addresses, and assembly. Our Custom Invitation turnaround is between 10-20 weeks depending on A few weeks for custom designs, revisions and proofing, 2-4 weeks for printing, and 1-2 weeks for assembly. Custom artwork & illustration or hand-calligraphy will add time. FULLY CUSTOM INVITATION + RSVP: Please book at least 3 months prior to your send-out date. The more time the better to account for delays, custom artwork, revisions, addresses, and assembly. Our Custom Invitation turnaround is between 5-10 weeks depending on About 2-5 weeks for custom designs, revisions and proofing, 2-4 weeks for printing, and 1-2 weeks for assembly. Day of Stationery & Signage ( place cards, seating charts, table numbers, etc): *only available for fully custom clients 2-4 week turnaround including revisions and printing - quantities are due as soon as you have your completed guest count. -make your rsvp date at least 5 weeks prior to event date if you plan on needing day-of signage) SEMI-CUSTOM: Pre-made designs are typically quicker to ship 3-8 week turnaround depending on quantity, add-ons and revisions. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - WEDDING STATIONERY SEND-OUT: Follow this as a general guideline. DOMESTIC WEDDINGS SAVE THE DATES: 6-10 months prior to event date INVITATIONS: 3-4 Months prior (mostly local guests) 4-5 months prior (out of state guests) ​ THANK YOU CARDS: 1 month after DESTINATION WEDDINGS SAVE THE DATES: 10-14 months prior to event date ​ INVITATIONS: 5-8 months prior ​ THANK YOU CARDS: 1-3 months after EVENT STATIONERY SEND-OUT (birthdays, bridal showers, etc) INVITATIONS: 1-4 months prior (mostly local guests) 3-5 months prior (out of state guests) ​ THANK YOU CARDS: 3-4 weeks after
  • Can you ship items if I'm not local?
    Yes. I can ship to all of the U.S. I do not ship to P.O. Boxes as this tends to create issues for delivering certain paper goods. I offer free virtual consultations, and am available for calls, email, or video chats during the process.
  • What is your process for Custom Stationery?
    First step is to book a free virtual consultation. You can book a time slot HERE You can join in with your partner or family member We go over your vision, style, what you're looking for and I educate you about myself and my process for stationery. From there I will send over a proposal & quote for the stationery and embellishments you requested. There is a lot of helpful info in my proposal so read carefully! You can request changes to your quote to meet your budget and needs, or you can proceed to the deposit and we can get started. Then it's time for your in-person stationery day! My clients love this part! Grab some coffee and your fiancé, a family member, or a friend, and come pick out all the colors, textures and embellishments. You may also book a consultation in-person if you want to jump ahead and look at my work and available options if you are on a quicker timeline, local, and/or want to just see everything in person. This is a $50 fee, it will be refunded if you don't choose to book with me. Or if you do end up booking, it will be credited to your balance. Once you pay the deposit & book me, I will send over an agreement digitally to sign to go over processes and expectations. Email me if you have any extra questions wildberrycreativeco@gmail.com
  • Can you help me with design, color, and wording choices?
    Of course! I am more than happy to help guide you in all available options, and provide professional opinions based on your personal style and needs. I can curate your colors and ideas and create something you will love. Remember, designers are not mind-readers so there will always be revisions or changes and that is totally okay and normal! If you're stuck on how to word something, ask me and I can send over a list of options based on etiquette and circumstance
  • Deposits + Payments
    For Fully Custom orders, we typically break payments into 4-5 payments 1-3 months apart depending on your timeline and in-hand date. Rush orders will be broken into less payments. We can customize payment dates by request, we typically choose dates that fall in line with the process milestones. The first payment is your deposit and is due, along with a signed contract to secure your spot. Final payment is due after approval, before we send to print. We cannot deliver any items without payments being paid in full unless you are ordering day-of stationery or thank-you cards as well. Deposits are non-refundable as we use this to order items that may take longer (book custom artists, order materials, etc) For Semi-Custom, you can check out directly on our website. If you need to break up the payments for these or have questions about ordering, please email us at wildberrycreativeco@gmail.com for options No contract needed for semi-custom, by purchasing you agree to our terms
PRIVACY POLICY

No personal information will be shared with any outside parties unless requested by the client for proof purposes

Personal wedding and event information will not be shared unless approved by the client

The designer reserves the right to share their work to our public social media platforms for examples and portfolio. You may opt out of this option in which case your information will be kept private

*Residential Addresses, Costs, Phone Numbers, and Email Addresses will always be hidden when shared

REFUND POLICY

Once stationery has been customized, no returns will be accepted. 

Samples are Final Sale, and may not be returned

Refunds or Reprints may be awarded only after agreed upon, if any issues or mistakes are made by the designer

Note: Once a design has been approved, any mistakes post production are at the fault of the client

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